As the operator, which always widely uses social networks for more effective communication with its customers, Nar has received the international 1to1 Media Customer Champions award established by Peppers and Rogers Group of Companies.
Committed to its customer-oriented policy, Nar is not limited just to its Call Center to ensure the best for its customers. In case of any question, Nar users can easily find a solution and get a prompt answer to their questions by using social media channels.
Mikayil Hajiyev, a Digital Marketing Manager of the Azerfon Company became one of the recipients of the prestigious prize by participating at this online contest.
“The customers that are members of Nar groups at the various social networks can benefit from getting a swift service and thorough information. That is why we decided to share the experience we have gained in the field of customer relations and bring it to international level. As a result, we have presented this innovative achievement at the mentioned contest”, - said Mikayil Hajiyev, the winner of the 1to1 Media Customer Champions prize.
The programs developed by the 1to1 Media institution is envisaged to prize customer-oriented leaders, that obtained positive results by applying at their organizations the innovative approach and various mechanisms for implementation of the strategies aimed at customers.
The winners of the 1to1 Media Customer Champions prize are selected among creative people that perceive indeed innovation trends, value their customers and understand the importance of a comprehensive dialogue with them. During 11 years of its existence, such prize was given to the representatives of such giants as Google, L’Oreal, Cisco, T-Mobile, Verizon, Hyundai and Volkswagen.
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